Return and Refund Policy: 

It’s our privilege to stand behind the KBMD Health 30-day money-back guarantee.

Damaged items during shipment:

We take customer satisfaction very seriously. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made within 72hrs of receipt by emailing You will need to provide detailed information (including images) for any product damaged during shipping within that timeframe.

Follow these steps to initiate a return:

If you are not satisfied with our products, you may request a refund of the full purchase price within 30 days of the purchase date. Please submit this request by emailing or mailing your request to the address below. You will need to provide your order number, favorite color, and reason for the return request.

KBMD Health
Attn: Customer Service
3242 Preston Rd, Suite 200
Plano, TX 75093

Please note: You are responsible for return shipping costs to initiate return. Non-expedited shipping will be refunded within 30 days of receipt of package. We recommend you insure your return shipment.  We can’t be held responsible for packages lost during the shipping process.